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Common Canvas Support Requests
Canvas Knowledge
► Courses are typically visible in canvas 7 days prior to the start date of the course IF the instructor has published it.
► If your courses are removed from canvas, please verify your registration status and speak with student service prior to contacting IT.
► If you are getting an access denied error in canvas, your instructor should be contacted.
► Most text books are accessible via Bibliu, this information can likely be found in your syllabus. If you have opted out of digital textbooks or
have issues viewing your text book in Bibliu, please contact the bookstore prior to requesting IT service. Click HERE for bookstore contact info.
Canvas Service Request
► Canvas Request
Use this request form if you cannot submit assignments via canvas or have issues within a course accessing specific material.
NOTE: Please contact your instructor before submitting a request for IT services.
Welcome to Canvas Service Request
► Welcome to Canvas Request
Use this request form if you need technical assistance with the Welcome to Canvas course.
NOTE: Please provide adequate details from Sonja regarding your issues.