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High School Student: Video Tutorials
Need assisting logging into JC services? Here are a few helpful videos!
Outlook
Having issues receiving or finding your emails?
► Make sure you are logged into Outlook.
► Check ALL inbox's such as Focused, Other, and Junk.
► Large accumulation of unread emails may be sorted into one option in your inbox like the image below:
Need help resetting your password?
► If you forgot your password and cannot log into the password reset tool, reach out to Solution Center for assistance!
Reset Password
How about finding your student ID?
► Your student ID is important information that we need to give you the best assistance possible. if you are unsure of what it is, follow the steps in this video.
Need help Setting up your MFA?
► MFA is a great service that we use to ensure security for your account. If you are met with the option to set one up but are unsure how, please follow these steps bellow