Adding Missing Shared Drives
When working with a hybrid work environment, your G or Q Drives can lose connection. Meaning the auto mapping process failed when transitioning from using VPN at home, to connecting direction to our network in the office.
The good new is there is an easy fix for this issue! If restarting while back in the office is not successful, please try the following:
Add Missing G: Drive
1. On your computer search for: command prompt
2. Copy and paste this command: NET USE G: %HOMESHARE% /PERSISTENT:YES
3. Click enter and let it run
4. Follow any prompts it asks you to complete such as logging off or restarting
Add Missing Q: Drive
1. On your computer search for: command prompt
2. Copy and paste this command: NET USE Q: \\JCCMI.EDU\DFS\SHARED /PERSISTENT:YES
3. Click enter and let it run
4. Follow any prompts it asks you to complete such as logging off or restarting
Please Submit a Ticket if you need further assistance!