For Employees

This category includes helpful information for Employee technical resources.

Categories (3)

Canvas

This is the learning management system of Jackson College. Use this section to find any information on it you may need.
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Colleague UI

Colleague UI is an interface with several versions through which you can access different kinds of information with different sites
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Top Service Requests

Most frequently requested services.
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Articles (15)

Discounts for Employees

Here is information on some employee discounts

Employee Laptop Reload/Upgrade Agreement

Employee Acknowledgement & Agreement for the Windows 11 reload/upgrade process at Jackson College.

Frequent Account Lockouts

Things to do if you're account gets locked out frequently.

How to Add a Printer

Set up the Jackson College printer on your Work device.

How to connect to Global Protect "VPN"

This guide steps through how to connect to the Global Protect "VPN"

How to Setup Security Key

How to set up security keys for your Jackson College Account.

Phone not making outbound calls

Signing Into Teams Phones

How to sign into your Teams phone

Computer Classroom Scheduling

Computer Classroom Scheduling

End User Digest

The End User Digest is an email notification that informs you when any messages addressed to you have been sent to the Quarantine.

Microsoft Teams

Collaborate more effectively with a faster, simpler, and smarter Teams.

Outlook Shared Mailbox

How to set up shared mailboxes in Outlook.

Extensions Toggle

How to enable/disable browser extensions.

Network Account for Employees

Network Account for Employees

Remote Access

How to Access to the Remote1 to access your G:\ and Q:\ drive folders and connect to the Colleague database and how to change your JC password on the VPN