This category includes helpful information for Employee technical resources.
How to sign in to the Power Up Your Protection security awareness training, what's in each level, key dates, and the opt-in Phishing Derby.
Short tutorial on how to change the drive letter for google drive.
Here is information on some employee discounts
Jackson College adds warning banners to some incoming emails to help you spot phishing, scams, and impersonation. Learn what the yellow and gray banners mean and what to do when you see one.
Employee Acknowledgement & Agreement for the Windows 11 reload/upgrade process at Jackson College.
Things to do if you're account gets locked out frequently.
Set up the Jackson College printer on your Work device.
How to Backup Files on Google Drive
How to Backup Files Using OneDrive
Step-by-step instructions for clearing browsing history, cookies, and cached files in Google Chrome and Microsoft Edge, including how to clear cookies for a single site. Use this to fix login loops, pages that won’t load, or outdated content.
This guide steps through how to connect to the Global Protect "VPN"
Quick steps from the JC Solution Center for reporting suspicious emails with the Report Phish button in Outlook and Gmail, plus warning signs to watch for and what to do if you already clicked a link.
How to set up security keys for your Jackson College Account.
Some questions about the difference between Windows10 and Windows11.
The Differences between the Different Outlooks and how to Leverage the New Features.
Step-by-step guide for Jackson College students and employees on setting up a passkey with Microsoft Authenticator, signing in without a password, and troubleshooting common issues.
How to sign into your Teams phone
How to Sign In to a Yealink Teams Phone
This article explains how to switch Adobe Acrobat Reader between the new Acrobat layout and the classic layout. It includes steps for enabling or disabling the new Acrobat experience on Windows and macOS, along with basic troubleshooting if the layout option is missing or Adobe appears stuck in Full Screen Mode.
Computer Classroom Scheduling
The End User Digest is an email notification that informs you when any messages addressed to you have been sent to the Quarantine.
Collaborate more effectively with a faster, simpler, and smarter Teams.
How to set up shared mailboxes in Outlook.
How to enable/disable browser extensions.
Network Account for Employees
How to Access to the Remote1 to access your G:\ and Q:\ drive folders and connect to the Colleague database and how to change your JC password on the VPN