For Employees

This category includes helpful information for Employee technical resources.

Categories (3)

Canvas

This is the learning management system of Jackson College. Use this section to find any information on it you may need.

Colleague UI

Colleague UI is an interface with several versions through which you can access different kinds of information with different sites

Top Service Requests

Most frequently requested services.

Articles (14)

Discounts for Employees

Here is information on some employee discounts

Frequent Account Lockouts

Things to do if you're account gets locked out frequently.

How to Setup Security Key

How to set up security keys for your Jackson College Account.

Key difference between Windows 10 and Windows 11

Some questions about the difference between Windows10 and Windows11.

New vs Classic Outlook

The Differences between the Different Outlooks and how to Leverage the New Features.

Signing Into Teams Phones

How to sign into your Teams phone

Software

Here is information on some of the software used by the college

Computer Classroom Scheduling

Computer Classroom Scheduling

G: and Q: Drives

How to re-add any missing G: and Q: drives to your computer.

Outlook Shared Mailbox

How to set up shared mailboxes in Outlook.

Extensions Toggle

How to enable/disable browser extensions.

Network Account for Employees

Network Account for Employees

KilnLink Setup

How to connect a Skutt kiln to KilnLink

Remote Access

How to Access to the Remote1 to access your G:\ and Q:\ drive folders and connect to the Colleague database and how to change your JC password on the VPN