How to set up automated replies for a mailbox and a shared mailbox in Web Outlook Version

 Set up automated replies for a Mailbox and a Shared Mailbox in Web Outlook version

 

 

Setting up:

  • Log in to the Outlook Web App
  • Click on your profile picture
  • Select ‘Open another mailbox’
  • Type in the name of the shared mailbox and select ‘Open’
  • Click on settings
  • In the search box, type ‘automatic replies’ and select the option that appears
  • Set up how you would like your automatic reply to appear
  • Click ‘Save’

Please note that setting up an automatic reply for your shared mailbox using this simple method only works via the Outlook Web App. Setting up an automatic reply in the desktop version of Outlook becomes more complicated and requires additional steps. Therefore, it is recommended to use the Outlook Web App to set up any auto replies, especially for shared mailboxes. 

We’ve also created a video to help guide you through the steps:

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