For Students

This category includes helpful information for student technical resources.

Categories (8)

New Student Resources

Technical knowledge to assist in new student process's such as New Student Orientation.
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High School Students

Resources for High School Students taking class's at Jackson College.
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Microsoft Multi-Factor Authentication

All Students and Employees are now required to use MFA. Here are helpful articles with setup and troubleshooting issues.
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JC-Wifi and CV-Wifi Information

How to connect to JC-Wifi and CV-Wifi from an Android Device, iOS, Macbook, and Chromebook.
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Microsoft 365

Office is now Microsoft 365. The all-new Microsoft 365 lets you create, share, and collaborate all in one place with your favorite apps.
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Printer Information

Allow users to print from whatever bring your own device (BYOD)
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Google Workspace

Google Workspace is a set of cloud-based tools for productivity and collaboration that can be used in schools and at home.
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Canvas

Need assistance with Canvas
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Articles (18)

Pinned Article Log-in Assistance

Information to assist with logging into JC services.

How To Print One-Sided Pages

Walkthrough on printing one sided pages

Key difference between Windows 10 and Windows 11

Some questions about the difference between Windows10 and Windows11.

Log-in Assistance

Information to assist with logging into JC services.

Password Reset Enrollment for Desktop

How to enroll into the password reset tool to change/reset password on desktops

Password Reset Enrollment for Mobile

Enrollment process for JC password reset tool, used to change/reset your password on a mobile device

Standard Technology Requirements

Recommended computer specifications for a non-technology student. Advanced tech classes are likely to require more advance specifications.

Purchasing Adobe Creative Cloud

Useful information for purchasing Adobe Creative Cloud.

Student JetStream Account

Here is what you can access in your Jetstream account

External Support Resources

Emails and contact numbers for third-party LMS services.

Network Account

Here is information on your Student Network Account

Microsoft Office 365

Here is information for Microsoft Office 365

Student ID Number

Here is information on how to locate your student ID

Student Housing Wi-Fi

How to access your CV wifi

Respondus Download

How to install and run Respondus

Respondus FAQ

Frequently asked questions about Respondus

Respondus Lockdown for Chromebooks

Here is information on Respondus Lockdown for Chromebooks

Fomer Student Trying to Log In

Are you a former student trying to log in?