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Services or Offerings?
Unable to access JC Services

I need assistance unlocking my account.

Submit a ticket for screen access requests, end user support, errors, ect.

Submit a ticket for Install/assist with software on JC equipment. (not a default JC software supported)

High School Student request form.

Assistance with phone services (including not receiving incoming calls, being unable to make outbound calls, etc.)

Submit a ticket for IT support for the JW and HLC for AV, simulations, etc.

I need assistance with my connection to the JC-WiFi.

I need assistance with logging into my Jackson College account for one of the following services: PWDreset, Canvas, JetStream, E-mail, and Office 365 services.

I need assistance with the Jackson College Outlook, shared mailbox, Distribution list, etc.

I need assistance with my MS Teams phone (phone not powering on, how to sign into phone)

I need assistance resetting my password.

I need assistance with installing a printer.

Use this request to checkout a Solution Center laptop.

I need assistance with installing a printer and driver for a classroom.