Search32 Results

Services or Offerings?
Account Unlock Request
  1. Services
  2. None
I need assistance unlocking my account.
CV-WiFi Assistance
  1. Services
  2. None
I need my CV-WiFi password or CV-WiFi assistance.
Email Support (Outlook/Gmail)
  1. Services
  2. None
I need assistance with Jackson College Outlook, Gmail, shared mailbox, distribution lists, etc.
High School Student Assistance
  1. Services
  2. None
High School Student request form.
JC-WiFi Service Request
  1. Services
  2. None
I need assistance with my connection to the JC-WiFi.
Login Assistance
  1. Services
  2. None
I need assistance with logging into my Jackson College account for one of the following services: PWDreset, Canvas, JetStream, E-mail, and Office 365 services.
Multifactor Authentication (MFA) Reset
  1. Services
  2. None
I need assistance with resetting my Multifactor Authentication (MFA)
Password Reset Assistance
  1. Services
  2. None
I need assistance resetting my password.
Software/Printer Support
  1. Services
  2. None
Submit a ticket for Install/assist with Software/Printer on JC equipment. (not a default JC software supported)
AV Support: General
  1. Services
  2. None
I need assistance with the TV, projector, screen, speakers, AV cart, and microphone issues in a multimedia space.
Equipment Request
  1. Services
  2. None
I need assistance with New Equipment, Upgrades, etc., for a computer, laptop, or hardware items, including a keyboard, mouse, monitor, and/or docking station.
Event Support Request
  1. Services
  2. None
I need support for events using projection, audio, and/or microphones.
Inbound/Outbound Call Issues
  1. Services
  2. None
Assistance with phone services (including not receiving incoming calls, being unable to make outbound calls, etc.)
Shared Drive Assistance
  1. Services
  2. None
I need assistance adding/removing a shared drive/folder.
Solution Center Laptop Checkout
  1. Services
  2. None
Use this request to checkout a Solution Center laptop.