My Recently Visited Services
I need assistance with logging into my Jackson College account for one of the following services: PWDreset, Canvas, JetStream, E-mail, and Office 365 services.
Submit a ticket for screen access requests, end user support, errors, ect.
I need assistance with resetting my Multifactor Authentication (MFA)
I need assistance with issues relating to TVs, projectors, screens, audio, and microphones.
I need support for events using projection, audio, and/or microphones.
I need assistance with Jackson College VPN connection.
I need assistance with projector, screen, speakers, and AV cart issues in a classroom.
I need assistance with a computer, laptop or hardware items; including keyboard, mouse, monitor, and/or docking station.
I need assistance with the Jackson College Outlook, shared mailbox, Distribution list, etc.
Submit a ticket for Install/assist with software on JC equipment. (not a default JC software supported)
I need assistance with New Equipment, Upgrades, etc., for a computer, laptop, or hardware items, including a keyboard, mouse, monitor, and/or docking station.
I need IT support in JW and HLC for AV, simulations, etc.
The user has an issue with email (Internal/external), such as incoming emails being blocked, not receiving emails, or specific errors being seen within the email.
I need assistance with the projector, screen, speakers, AV cart, and microphone issues in a multimedia space.
I need assistance with a classroom computer, either software and/or hardware.
Use this request to checkout a Solution Center laptop.
I need assistance with a wired connection.