My Recently Visited Services

I need my CV-WiFi password or CV-WiFi assistance.

I need assistance with a computer, laptop or hardware items; including keyboard, mouse, monitor, and/or docking station.

I need assistance with the projector, screen, speakers, AV cart, and microphone issues in a multimedia space.

Report emails that you have received that look suspicious or phishy.

I need support for events using projection, audio, and/or microphones.

The user has an issue with email (Internal/external), such as incoming emails being blocked, not receiving emails, or specific errors being seen within the email.

I need assistance unlocking my account.

I need assistance resetting my password.

I need assistance with resetting my Multifactor Authentication (MFA)

I need assistance with a classroom computer, either software and/or hardware.

Submit a ticket for general assistance.

Submit a ticket for Canvas and Online Classroom Support.

Submit a ticket for Jet Stream issues such as specific access for staff and faculty.

I need IT support in JW and HLC for AV, simulations, etc.

I need assistance with logging into my Jackson College account for one of the following services: PWDreset, Canvas, JetStream, E-mail, and Office 365 services.

I need assistance with BitLocker. Please include the TAG number for the computer.

I need assistance with cable TV, digital signage, and general TV issues (Do not use for TV requests).

Unable to access JC Services

I need assistance with my connection to the JC-WiFi.

High School Student request form.

I need assistance with a wired connection.

Assistance with phone services (including not receiving incoming calls, being unable to make outbound calls, etc.)

I need assistance with installing a printer.

Submit a ticket for Install/assist with software on JC equipment. (not a default JC software supported)

Submit a ticket for IT support for the JW and HLC for AV, simulations, etc.