My Recently Visited Services
I need assistance with a computer, laptop, or tablet. This includes a keyboard, mouse, and/or monitor.
I need assistance adding/removing a shared drive/folder.
I need assistance with logging into my Jackson College account for one of the following services: Canvas, JetStream, E-mail, Azure MFA, and Office 365 services.
I need assistance with my MS Teams phone (phone not powering on, how to sign into phone)
I need assistance with a classroom computer, either software and/or hardware.
I need assistance with the VPN connection.
Submit a ticket for Jet Stream access, end-user support, screens, etc.
Submit a ticket for Proofpoint: The user has an issue with email (Internal/external), blocking incoming emails and adding/removing them from the allowed list.
Submit a ticket for error messages when trying to log in, Colleague, Canvas loop (rerouting back to JC Canvas login page)
I need assistance with a wired connection.
I need assistance with the Jackson College Outlook, shared mailbox, etc.
Use this request to checkout a Solution Center laptop.
I need assistance with installing a printer and driver for a classroom.
Submit a ticket for screen access requests, end user support, errors, training, and etc.
I need assistance with my phone (including not receiving incoming calls, being unable to make outbound calls, etc.)
I need assistance with a JC-WiFi issue.
I need assistance with installing a printer and its driver.
I need assistance with removing potential malware on my system.
I need assistance with the Jackson College Gmail, applications, etc.