My Recently Visited Services

Submit a ticket for Install/assist with software on JC equipment. (not a default JC software supported)

I need assistance with installing a printer.

I need assistance with hardware items such as a computer, keyboard, mouse, monitor, headset, or docking station.

I need assistance with cable TV, digital signage, and general TV issues (Do not use for TV requests).

I need assistance with resetting my Multifactor Authentication (MFA)

I need assistance with logging into my Jackson College account for one of the following services: PWDreset, Canvas, JetStream, E-mail, and Office 365 services.

Submit a ticket to Request for Creating Shared Folder (Q - R: Drive)

Submit a ticket for Canvas and Online Classroom Support.

I need assistance resetting my password.

Use this request to checkout a Solution Center laptop.

I need assistance unlocking my account.

Submit a ticket for Jet Stream issues such as specific access for staff and faculty.

I need assistance with the Jackson College Outlook, shared mailbox, Distribution list, etc.

I need assistance with Jackson College VPN connection.

I need my CV-WiFi password or CV-WiFi assistance.

I need assistance with the Jackson College Gmail, Google Drive, etc.

Assistance with phone services (including not receiving incoming calls, being unable to make outbound calls, etc.)

I need support for events using projection, audio, and/or microphones.

Wi-Fi hot spot request

I need assistance with a wired connection.

I need assistance adding/removing a shared drive/folder.

I need assistance with my connection to the JC-WiFi.

I need assistance with the projector, screen, speakers, AV cart, and microphone issues in a multimedia space.

High School Student request form.

I need assistance with New Equipment, Upgrades, etc., for a computer, laptop, or hardware items, including a keyboard, mouse, monitor, and/or docking station.