My Recently Visited Services

I need my CV-WiFi password or CV-WiFi assistance.

I need assistance unlocking my account.

I need support for events using projection, audio, and/or microphones.

I need assistance with resetting my Multifactor Authentication (MFA)

I need assistance with the Jackson College Gmail, Google Drive, etc.

I need assistance with logging into my Jackson College account for one of the following services: Canvas, JetStream, E-mail, Microsoft MFA, and Office 365 services.

Use this request to checkout a Solution Center laptop.

Submit a ticket for Adding shared drives to user accounts, and manually mapping the Shared drives location to a user's PC login.

Submit a ticket for general assistance.

I need assistance with installing a printer and driver for a classroom.

I need assistance resetting my password.

I need assistance with installing a printer and its driver.

Submit a ticket for Canvas and Online Classroom Support, textbook, access, etc

Report emails that you have received that look suspicious or phishy.

I need IT support in JW and HLC for AV, simulations, etc.

Submit a ticket for Proofpoint: The user has an issue with email (Internal/external), blocking incoming emails and adding/removing them from the allowed list.

I need assistance with a JC-WiFi issue.

I need assistance with a wired connection.

I need assistance with the projector, screen, speakers, AV cart, and microphone issues in a multimedia space.

When describing your issue, please specify whether it relates to software or hardware.

I need assistance with a classroom computer, either software and/or hardware.

I need assistance with BitLocker. Please include the TAG number for the computer.

I need assistance with my phone (including not receiving incoming calls, being unable to make outbound calls, etc.)

Submit a ticket for Installing/assisting users with software on the Library Checkout Laptop.

Submit a ticket for Business Objects, ODS and the data warehouse