Solution Center

Need assistance with login or password reset, Wi-fi access for JC/CV, printing access, notebooks, and other equipment available for checkout for Jackson College employees.

Services (10)

Account Unlock Request

I need assistance unlocking my account.

High School Student Assistance

High School Student request form.

Password Reset Assistance

I need assistance resetting my password.

Solution Center Laptop Checkout

Use this request to checkout a Solution Center laptop.

Classroom Support Assistance

I need assistance with a classroom computer, either software and/or hardware.

Hardware Assistance Request

I need assistance with a computer, laptop or hardware items; including keyboard, mouse, monitor, and/or docking station.

JW/HLC Instructional Assistance

I need IT support in JW and HLC for AV, simulations, etc.

Shared Drive Assistance

I need assistance adding/removing a shared drive/folder.

Phishing

Report emails that you have received that look suspicious or phishy.

SW: Library Checkout Laptop Support

Submit a ticket for Installing/assisting users with software on the Library Checkout Laptop.