Account Issue

Need assistance with login or password reset, Wi-fi access for JC/CV, printing access, notebooks, and other equipment available for checkout for Jackson College employees.

Services (10)

Account Unlock Request

I need assistance unlocking my account.

High School Student Assistance

High School Student request form.

Login Assistance

I need assistance with logging into my Jackson College account for one of the following services: PWDreset, Canvas, JetStream, E-mail, and Office 365 services.

Password Reset Assistance

I need assistance resetting my password.

Solution Center Laptop Checkout

Use this request to checkout a Solution Center laptop.

JW/HLC Instructional Assistance

I need IT support in JW and HLC for AV, simulations, etc.

Microsoft Outlook, Shared Mailbox and Distribution list Assistance

I need assistance with the Jackson College Outlook, shared mailbox, Distribution list, etc.

Shared Drive Assistance

I need assistance adding/removing a shared drive/folder.

Phishing

Report emails that you have received that look suspicious or phishy.

Library Checkout Laptop Support

Submit a ticket for Installing/assisting users with software on the Library Checkout Laptop.