Computer Issues

For assistance with software and hardware issues. Also includes malware incidents, BitLocker keys, and system reloads.

Services (6)

Solution Center Laptop Checkout

Use this request to checkout a Solution Center laptop.

Computer Reload Request

I need a reload for my computer.

Hardware Assistance Request

I need assistance with hardware items such as a computer, keyboard, mouse, monitor, headset, or docking station.

Malware Support

Report potential malware on my computer. If you suspect you have fallen victim to a malware attack, please shut down your computer immediately and call the Solution Center 517-796-8639.

BitLocker Support Assistance

I need assistance with BitLocker. Please include the TAG number for the computer.

Library Checkout Laptop Support

Submit a ticket for Installing/assisting users with software on the Library Checkout Laptop.